Refunds & Returns

1. Returns:

  • Eligibility: Items must be unworn, unused, in original packaging with tags attached.
  • Return Window: You have 15 days from the date of delivery to return items.
  • Non-returnable Items: Sale items, gift cards, intimate apparel, and final sale items are not eligible for return.

2. Return Process:

  • Contact us at info@apollostudios1.com with your order number to initiate a return.
  • Ship your item to the address provided. Customers are responsible for return shipping costs unless the item is defective or we made an error.
  • Refunds are processed within 5-7 business days after we receive your return.

3. Refunds:

  • Refunds will be issued to your original payment method within 10 business days after approval.
  • Partial refunds may be granted for items not in original condition.

4. Exchanges:

  • To exchange an item, return the original and place a new order.

5. Damaged Items:

  • For damaged or defective items, contact us immediately at  info@apollostudios1.com with photos.

6. Contact Us:
For any questions, reach out to us at info@apollostudios1.com.